Susan Cain's book, Quiet: The Power of Introverts in a World That Can't Stop Talking, explores the differences between introverts and extroverts and how the extrovert ideal came to be the dominant force in education, business, and life in general. Seeing as how the majority of people admire and revere leaders who are gregarious, outgoing, and charismatic, this book presents a well-written view on the contributions introverts have made in society.
Though I do agree that communication, whether verbal or otherwise, is integral part in any human undertaking, we do have the responsibility to discern whether something is said for the purpose of creating value or merely the illusion of creating value.
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