image courtesy of mikkeco via sxc.hu |
The psychological contract is a complex, and often vague, set of beliefs, obligations, and mutual expectations between an employer and employee. This concept was first developed by Denise Rousseau, an organizational scholar and professor at Carnegie Mellon University. It is vastly different from the formal written employment contract, which typically states only the salary, allowances, benefits, and leaves an employee will receive in exchange for performing a defined set of duties and responsibilities.